FAQ

Frequently Asked Home Rental Questions

What are your booking conditions?

Payment of a non-refundable deposit of ‘insert amount’ is required on confirmation of your booking. This deposit will secure your booking and dates.

The balance is due 30 days before arrival or immediately when booking within 30 days of arrival.

At the time of booking, we ask our guests for a security deposit of ‘insert amount’. This is in case there is any damage to the property during your stay. The money is simply reserved a day or two before you arrive and then released after departure on return of the keys and if there is no damage, there is nothing you need to do.

What if I need to cancel my booking?

We currently operate a Covid-Cancellation Policy. If you are unable to travel due to Covid restrictions we will give you the opportunity to book a date in the future or we will cancel your booking and refund the full amount. For our standard cancellation policy please get in touch and we will provide our terms and conditions.

Do you allow pets?

Well behaved dogs are welcome
Well behaved dogs are welcome for a charge of ‘insert price’ per pet / per night
We do not allow pets in our holiday home.

Are you child-friendly?

We welcome children to our accommodation and provide a high chair and cot on-site. For an extra fee, we can provide other equipment, such as a travel cot, car seat and stair guard. Please contact us for further details.

We welcome children to our accommodation but don’t have special equipment on-site. For an extra fee, we can provide equipment, such as a cot, high chair travel cot, car seat and stair guard. Please contact us for further details.

Our accommodation is not set up for families with small children. Please contact us if you are considering staying with children.

Arrivals & Departures

We can sometimes be flexible on arrival and departure dates and times. If you are unable to select the dates you would like in the calendar please contact us. Check-in is at ‘insert time’ and check-out is at ‘insert time’. There is a late checkout option for ‘insert price’. Please advise your requirements at the time of booking and we will confirm if it’s possible to accommodate a later check-out. If you would like us to arrange a taxi to take you to the station or airport on your departure, please let us know in advance.